Privacy Policy

This Privacy Policy (the “Policy” or the “Privacy Policy”) aims to give you clear and understandable information about how LocoWin.org gathers, uses, and handles the information and personal data you give us. LocoWin.org complies with all applicable data protection and privacy regulations, including any changes or modifications that may be made in the future, while processing personal data. This comprises laws intended to protect natural persons’ rights, control how personal data is processed, and govern how that data is transferred and used legally. You are welcome to speak with one of our staff directly if you have any queries, worries, or need more information about our privacy statement. Only users who are at least 18 years old are permitted to access and use LocoWin.org. In compliance with our legal duties, we retain the right to utilize the information users submit during registration to confirm their age, and any accounts that are discovered to belong to minors will be suspended or closed straight away.

The Types of Information Processed by por LocoWin.org

Identity Data

Information that may be used to confirm your identity. It includes your nationality, date and place of birth, current residential address (including city, postal/ZIP code, and country of residency), full legal name (first and last names), and official identity information like a passport or ID card number. This topic also includes information on age verification.

Contact Information

The information that is needed to get in touch with you personally. Your selected username, your current phone number, your mailing or postal address, and the email address linked to your LocoWin.org account are a few examples.

Customer Support Records

Every time you contact our LocoWin.org Support staff, whether through live chat or by sending a request using our contact form, we gather and save the data you give us. Your name and email address are often included, but it may also include information about your games, platform activity, and unique user ID number.

Account Limits

You can specify restrictions on your accounts, such as time, bet and loss limits, and daily deposit limits (“Limit Data”).

Financial Data

The following “Financial Data” may be needed from you: security code, card number, and expiration date.

Self-Exclusion

Whether you wish to limit your play or feel that gambling has evolved into something other than enjoyable and entertaining, you always have this choice if you choose to take some time away from it. The account you have created will be subject to your Self-Exclusion limitations on the brand you have set the Self-exclusion on, and you won’t be able to access it before the selected time period ends.

Know Your Customer

We gather your information when we use our Know Your Customer processes in accordance with our Terms and Conditions. These methods enable us to confirm our clients’ identities in accordance with Anti-Money Laundering and Terrorist Financing laws. We typically gather the following information for these reasons, but according to the conditions of the connection, we retain the right to inquire and collect more information. (“KYC data”)

  • Valid ID (Passport, National ID Card, or Driver’s License);
  • Utility bill or other proof of address document (no older than three months);
  • Bank statement (with full sight of your name, address, IBAN, and BIC) (“Bank Account Data”);
  • Information on the source of wealth and funds, as well as backup paperwork if necessary;
  • Data on your political status (“PEP Data”).

Other Information

We also collect account data, activity logs, game analytics, technical data, cookie data, data from public sources, and marketing data. Note that we may store all the details you provide us. You should be cautious about keeping all the information safe.

Purposes of Collecting and Processing the Information:

The primary goals of LocoWin.org’s data collection and processing are to provide you with a safe, seamless, effective, and personalized experience as well as to comply with legal and regulatory requirements. The obtained data will be used in the following ways:

    • Performance of a contract with you (identity data, contact data, public sources data);
    • Meeting our legal duties (financial data, identity data, contact data, bank account data);
    • Primary interests (identity, contact, technical, account, use, and cookie data);
    • Consent (for marketing purposes only – identity, technical, use, account, cookie, and contact data).

Disclosing Your Personal Data

All of the information gathered will only be utilized in compliance with the law as it is. This would typically occur in the following situations:

  • When we must comply with legal requirements, such as anti-money laundering and anti-funding of terrorism laws and gaming laws;
  • When it is essential for our legitimate interests and your interests do not conflict with those of our business;
  • When we must be able to offer you gaming services in accordance with the contract we have with you or are about to enter into with you (please refer to our Terms and Conditions).

Disclosing Your Personal Data

For the reasons mentioned in the above list, your personal information will be shared with the specific third parties named below. LocoWin.org will only share your personal information with outside data processors or consultants where it is permitted to do so, such as when we:

  • Need to offer the service;
  • To offer you with the service, it is necessary to purchase services from third parties;
  • Have a legal responsibility to do so, for example, assistance with the detection and prevention of fraud and crime, regulatory reporting, or issue gaming;
  • Have a genuine interest in litigation or asserting and protecting our legal rights and interests;
  • Have a genuine commercial incentive to manage risk;
  • Are compelled to release the information in response to legal procedure (for example, a court order, search warrant, or subpoena);
  • Believe that LocoWin.org and its material are being used in the commission of a crime, including reporting such illegal behavior or exchanging information with other firms and organizations for fraud or money laundering protection;
  • Have a reasonable and good faith conviction that there is an emergency that poses a threat to the health, life, and/or safety of you, another person, or the public at large;
  • In order to defend LocoWin.org’s rights and property, including the enforcement of our Terms and Conditions.

LocoWin.org will share your personal information with the following third parties:

  • Government, courts, law enforcement, regulators, and any other party designated or asked by regulators to conduct audits or investigations into our operations;
  • Regulators and other authorities may be required by law or by courts of law.

Marketing

We at LocoWin.org may occasionally want to notify you of news, special offers, and details about our features, services, or promotions that we think would be very interesting to you. Only once you have expressly consented to receive such marketing communications will we send them. You have the right to revoke your permission at any moment, without providing a reason, if you decide you no longer want to receive marketing messages from us.

Security of Data

LocoWin.org is solely committed to the security and protection of your personal data at all times. We have in place a broad set of security measures, procedures, and protocols designed to counteract any form of unauthorized access, alteration, or disclosure of your data. As a fulfillment of this commitment, we treat all the data you are willing to provide us with the utmost confidentiality. Our Site employs Secure Sockets Layer (SSL) technology to provide you with a secure way to transmit your personal information online. When you’re using SSL, you will notice that the padlock icon becomes visible in the status bar at the top left-hand corner of your browser window. The web address will also begin with “https://”, which means that the page is encoded and secure. SSL technology ensures that information transferred between your computer and our servers is encrypted end-to-end and therefore secure against interception or tampering. We have also implemented robust procedures for detecting, managing, and responding to any incident involving a possible infringement of personal data.

Data Retention

LocoWin.org will retain your personal information only for as long as it is required to achieve the specific reasons why the information was originally obtained and processed. Once those needs have been satisfied, we will ensure data is stored away only where required by statute or for legitimate business purposes. All kinds of personal data will be kept actively and stored safely for the whole duration of your relationship with us as an active Player. Upon termination of your relationship with LocoWin.org, each type of data will have a retention period, which can be 5 years, 10 years, and indefinite.

Rights & Data Subject Requests

LocoWin.org values your privacy and wants you to have complete control over your personal information. We want you to understand your rights and be confident in utilizing them anytime you want. These rights are established by law and serve as the foundation for our commitment to protecting your privacy. You have the following data protection rights:

  • You have the right to clear information about how and why we use your data;
  • The right to access means that you can seek confirmation that we are processing your personal data and demand a copy of the information we have on you;
  • The right to correction – if any of your information is missing or wrong, you may request that we update or amend it immediately;
  • The right to erasure (“to be forgotten”) – if there is no valid justification for us to maintain your data, you may request that it be destroyed permanently;
  • The right to restrict processing – In some instances, you may request that we halt the use of your data without requiring it to be erased;
  • The right to object to the processing of your personal information, particularly if it is based on legitimate interests or used for direct marketing;
  • The right to withdraw consent – when processing is based on your consent, you can withdraw it at any moment. This has no bearing on the legality of any processing completed prior to your withdrawal.

Data Subjects Requirements

When you exercise your rights under data protection legislation, LocoWin.org may need extra information from you to establish your identity before responding to your request. This precaution is important to ensure that no one has access to personal information unless they have a genuine claim to it. Because we are legally obligated to keep accurate and up-to-date records, you may be asked from time to time to check that your information is still correct.
Additionally, anti-money laundering and anti-terrorist funding laws bind us. This implies that at some points during the business partnership, we might need to ask for proof of identity, such as a current passport or official identification. Additionally, if something changes that impact the information you have previously given, you must let us know as soon as possible. We would be unable to continue the connection if we refused to provide such information or documentation as doing so would violate the obligatory AML regulations.

Privacy Policies of Linked Website and Advertisers

References to and direct connections to third-party websites and online advertisements may be found on LocoWin.org. Although we offer these links for your convenience, we have no control over and are not liable for the content, data management policies, or privacy practices of those external websites. If you decide to click on any of these links, you can be sent to different websites that are not affiliated with LocoWin.org. After that, your personal information will be managed in conformity with the terms and privacy policies of third parties, not the guidelines specified in this policy.

Changes to Privacy Policy

The last update to this privacy statement was made on September 24, 2025. This Privacy Policy may be updated or modified at any moment by LocoWin.org in response to operational, legal, or regulatory obligations. Any changes will become operative as soon as the updated policy is posted on our website. If this Privacy Policy’s English version and a translated non-English version differ in any way, the English version will take precedence and be regarded as the legally binding version.

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