Affiliates

This website is owned and administered by Starscream Limited, a Saint Lucia-based business with the registration number 2023-00007 and a registered location at 10 Manoel Street, Castries. Starscream Limited is licensed and regulated by the Kahnawake Gaming Commission’s Client Provider Authorization 00932, which was issued in July 2023.

We support a number of currencies, including EUR, USD, CAD, and NOK.

We try to make our platform as accessible as possible. However, we also stand against underage gaming, so each player has to verify their age. Based on the area, the requirements may vary. Before registering, check restricted areas and our terms and conditions.

Tap on the Register button, open a registration form, enter all the details, and confirm.

Don’t worry if you lost your password. You always have an option to recover it. Simply contact our customer support via live chat or email: [email protected]. Alternatively, use this link: https://www.locowin.com/password-recovery.

No. Each player is allowed to create only one account. If you attempt to create more than one Locowin account, you will be banned from the platform. If you lost access to your existing account, please, contact our customer support.

We offer a number of different bonuses and promotions to make your experience more exciting. You can check our available perks on the promotions page.

After logging into your Locowin account, choose “Cashier,” input the amount you have decided to deposit, select the bonus you wish to claim, and select your preferred payment method.

The wagering or play-through requirement is the number of times you must play before you are able to take any possible profits out. Each bonus may have its own requirements you have to follow to cash out.

No. You can only claim a welcome bonus once.

You can make deposits after registration and verification of your Locowin account. Go to the Banking page, select a preferred payment solution, enter a desired amount, and confirm the transaction.

We provide many various payment options, including e-wallets, cards, and crypto. You can check all the available methods by visiting our Banking page.

All the deposits on our platform are instant. However, deposits may take longer if your account lacks some information.

To cash out your funds, log into your account, click on the Cashier button, select a preferred withdrawal method, specify the amount you want to withdraw, and confirm the transaction.

No, you can only withdraw your funds to the accounts that belong to you.

Each withdrawal method has its own processing time. The average time for a withdrawal to arrive is 3 business days. However, many players are able to receive their funds instantly. On rare occasions, processing times might take slightly longer.

A failed withdrawal might occur for a number of reasons. The most frequent explanations include attempting to withdraw less than the minimum withdrawal amount or having money that is subject to wagering or play-through limitations and hence cannot be withdrawn. Please get in touch with our Customer Support team via email at [email protected] or through live chat if the issue continues or you require more help.

Our Casino provides a large number of games in such categories like slots, baccarat, poker, blackjack, roulette, cards, and more. We only work with trustworthy providers like NetEnt, Play’n Go, Quickspin, Evolution, Microgaming, and others. Each game uses privately fair technology, which ensures that each player has an equal chance to win.

Yes. For those players who chase big wins, we offer a variety of different jackpot games that can bring you a fortune. You can try these games out by going to the Jackpot category, which you can find on the menu. Remember to play responsibly.

Yes. You can easily play Locowin Casino Games on your mobile device. Our platform is well adapted to perform great on smartphones and tablets.

At Locowin, protecting player privacy is our first concern. We promise to constantly protect player privacy by using several safety measures to safeguard all information. These consist of ongoing database monitoring, the newest firewall technology, and SSL-digital encryption. Here you can learn more about how your data is being handled.

Yes. We are dedicated to safeguarding your sensitive data. We handle your data according to our Privacy Policy.

We offer you 3 various ways of getting in touch with our representatives. We try to assist you as soon as possible. Here’s how you can message us:

• Live chat. Press on the Live Support button that can be found on the right bottom corner of the site. This is the fastest way of reaching us. We recommend using this method to resolve simple queries;
• Email. Send a message to [email protected] and provide as much detail as possible. That way, we will be able to help you more quickly and efficiently. Email is perfect for solving more complicated issues;
• Contact form. Go to the Locowin support page and hit the Contact Us button. You will see a short contact form. Provide details and hear from us soon.

We are always happy to hear from our clients. You’re welcome to leave feedback or review any time you want.